Legal & transparency.
Every document Auxillo operates under, each on its own page, in plain language. No buried links, no fine print folded into a footer. If we sign it, run it, or rely on it, it is published here.
All documents
15 documentsPrivacy Policy
How we collect, use, and protect personal data. Your full GDPR rights.
Read [ 02 ]Terms of Service
The agreement governing your use of every Auxillo service.
Read [ 03 ]Cookie Policy
Every cookie and storage item by name. Strictly necessary only, so no consent banner.
Read [ 04 ]Data Processing Agreement
Controller and processor terms for business customers under GDPR.
Read [ 05 ]Acceptable Use Policy
What you may and may not do on the platform, and how it is enforced.
Read [ 06 ]Service Level Agreement
Availability targets, support arrangements and service credits.
Read [ 07 ]Refund & Cancellation
Refunds, cancellations, and the EU 14-day right of withdrawal.
Read [ 08 ]Data Retention Schedule
How long each type of data is kept, and exactly when it is deleted.
Read [ 09 ]Subprocessor List
Every provider that receives personal data: its role, the data, its location and the transfer safeguard.
Read [ 10 ]Data Subject Request
Exercise your access, correction, deletion, and portability rights.
Read [ 11 ]Disclaimer
Limits on diagnostic results, advice, and liability.
Read [ 12 ]Vulnerability Disclosure
How to report security issues responsibly. Safe-harbour for researchers.
Read [ 13 ]Accessibility Statement
Our WCAG 2.1 AA target and how to report any barriers.
Read [ 14 ]AMI Policy
How AMI works, what information it processes and the limits of AI guidance.
Read [ 15 ]Impressum
Operator identity and legal disclosure under Portuguese and EU e-commerce rules.
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